Last Updated: January 2025
Welcome to Unstoppable Ink. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our writing application.
We collect several categories of personal information as described below. This section uses standardized categories defined by the California Consumer Privacy Act (CCPA) for clarity.
| CCPA Category | Specific Data Collected | Source | Business Purpose |
|---|---|---|---|
| A. Identifiers |
• Email address • Name (optional) • Account ID (system-generated) • IP address • Device identifiers (browser fingerprint) |
• You (at signup) • Google OAuth • Automatic collection |
• Account creation • Authentication • Service provision • Security & fraud prevention |
|
B. Personal Information (Cal. Civ. Code § 1798.80(e)) |
• Name • Email address • Payment information (via Stripe - we do not store card numbers) |
• You (at signup) • Payment processor (Stripe) |
• Account management • Communications • Payment processing |
| C. Commercial Information |
• Subscription status (free/paid) • Purchase history • Transaction records |
• Payment processor • Our systems |
• Service delivery • Billing • Tax compliance |
| D. Internet/Network Activity |
• Browsing history on our site • Feature usage patterns • Session duration and frequency • Click/interaction data • Pages visited |
• Google Analytics • Sentry (error logs) • Our application |
• Service improvement • Bug fixes • Analytics • Feature development |
| E. Geolocation Data |
• Approximate location (city/state from IP address) • Time zone |
• Automatic (IP-based) |
• Analytics • Service optimization • Fraud prevention |
| F. Inferences |
• Writing patterns • Preferences (Write vs Voice mode) • Engagement level • User segment (casual/committed user) |
• Derived from usage data |
• Personalization • Service improvement • Product development |
| G. User-Generated Content |
• Writing content (text) • Voice recordings (temporary) • Session metadata (word count, timestamps) • Writing streaks and statistics |
• You (created content) • Browser speech API |
• Core service provision • Progress tracking • Data export features |
We do not collect the following types of personal information:
We share your personal information with the following categories of third parties:
| Third Party Category | Specific Service | Data Shared | Purpose |
|---|---|---|---|
| Service Providers | Supabase (database) | All account data, writing content | Data storage & authentication |
| Analytics Providers | Google Analytics | Usage data, device info, geolocation | Service analytics & improvement |
| Error Monitoring | Sentry | Error logs, IP address, browser info | Bug detection & fixing |
| Payment Processors | Stripe | Name, email, payment info | Payment processing (future) |
| Authentication | Google OAuth | Email, name | Social login |
Note: All third-party service providers are bound by contractual obligations to protect your data and only use it for the specified purposes.
We do NOT sell your personal information to third parties for money.
Under CPRA's broad definition of "sharing," we may "share" the following categories with analytics providers (Google Analytics) for cross-context behavioral advertising purposes:
We do not sell or share personal information. We use Google Analytics solely for internal website analytics with advertising features disabled. We honor Global Privacy Control (GPC) signals automatically.
We use your information to:
You own 100% of the content you create on Unstoppable Ink. We claim no intellectual property rights over your writing. Your words are yours, always.
Your data is stored securely using Supabase, a trusted cloud infrastructure provider. We implement:
We use cookies for:
You can control cookie settings through your browser preferences.
We use the following third-party services:
These services have their own privacy policies governing their use of your information.
You have the right to:
To exercise any of these rights, you may submit a request through two designated methods:
To protect your privacy, we must verify your identity before fulfilling requests. Our verification process depends on whether you have an account:
You may designate an authorized agent to submit requests on your behalf. To verify an authorized agent, we require:
We may also require the authorized agent to verify their own identity and may require you to directly verify your identity with us.
We will respond to your verified consumer request within 45 days of receipt. If we need more time (up to 90 days total), we will notify you of the extension and the reason.
We will deliver our written response electronically unless you request otherwise.
We will not discriminate against you for exercising any of your privacy rights. Specifically, we will not:
If you have an account, you can also manage your data directly through your Account Settings:
We retain your personal information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Below are the specific retention periods for each category of data we collect:
| Data Category | Retention Period | Justification |
|---|---|---|
|
Account Information Email, name, password hash |
While account is active + 90 days after deletion | Needed to provide service and allow account recovery. 90-day grace period for accidental deletions and legal compliance. |
|
Writing Content Text, word counts, session data |
While account is active + 30 days after deletion | Core service data. Brief retention post-deletion for recovery purposes. |
|
Usage Analytics Session times, feature usage, device info |
13 months from collection (Google Analytics default) | Industry standard for analytics data. Enables year-over-year comparisons for service improvement. |
|
Contact Form Messages Name, email, message content |
3 years from submission | Customer support records. Retained for service quality, issue resolution, and legal compliance. |
|
CCPA Opt-Out Requests Name, email, request details |
3 years from request | Legal compliance requirement. California law mandates retention of consumer rights requests. |
|
Payment Information Transaction records (no card numbers stored) |
7 years from transaction | Tax and accounting compliance. IRS requires 7-year record retention. |
|
Error Logs Technical errors, stack traces (may include IP) |
90 days from collection | Troubleshooting and security monitoring. Automatically purged after 90 days. |
|
Backup Data Database snapshots |
30 days rolling | Disaster recovery. Automatic rotation with oldest backups deleted. |
After the retention periods above, some data may be retained in anonymized form (with all personally identifiable information removed) for research and service improvement purposes. Anonymized data cannot be linked back to you and is not considered "personal information" under privacy laws.
If you request account deletion, we will:
To request account deletion, visit your Account Settings or contact us at support@unstoppable.ink.
Our retention periods are determined based on:
Unstoppable Ink is intended for users age 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in the United States. By using Unstoppable Ink, you consent to the transfer of your information to the United States.
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@unstoppable.ink
Web Form: Contact Form
Mail:
Unstoppable Ink
PO Box 143
L'Anse, Michigan 49946
We will respond to privacy requests within 45 days of receipt.
We do not sell or share personal information. We do not sell personal information to third parties for money, and we do not disclose personal information to third parties for cross-context behavioral advertising. We use Google Analytics solely for internal website analytics with advertising features disabled. We use Sentry for error monitoring and Supabase for database services. These service providers process data on our behalf and do not use your data for their own purposes.
We honor Global Privacy Control (GPC) signals automatically. If you have GPC enabled in your browser, we respect your privacy preferences without requiring any additional action from you.
California residents have the following rights under CCPA/CPRA:
To exercise any of these rights, contact us:
For Know, Delete, or Correct requests, we will verify your identity via email confirmation sent to your registered email address. We will respond within 45 days of receiving your request. Opt-out requests require no verification and will be processed within 15 business days.
You may authorize an agent to submit requests on your behalf. We require written signed permission from you or valid power of attorney. For opt-out requests, we will honor authorized agent requests without additional verification.
We collect account login credentials (email + password), which is considered sensitive personal information under CCPA. We use this information only for user authentication, account security, and providing our core writing tool service. You have the right to limit our use of sensitive information, but doing so would prevent us from providing our service. To discuss this right, contact us at support@unstoppable.ink.